Gainsight Finds $20M

Mountain View-based Gainsight, which develops software to help subscription businesses retain and grow their subscriber base, has raised $20M in a funding round. The funding was led by Bain Capital Ventures, and also included Summit Partners and Battery Ventures. The funding came on top of a Series A funding round the company raised only eight months ago from Battery. The firm's software uses "big data" techniques to help subscription businesses optimize their customer retention efforts. More information »